Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Neat Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is a great microphone the value that is charged, exceeded my expectations, buy no fear!
Mic best cost effective! Delivery fast, and the product arrived intact and functional. But keep in mind that the microphone is not perfect, captures many noises case environment is unfavorable. But, for the most demanding, with the application of filters and a good treatment, the microphone audio Fifine T669 leaves nothing to be desired, and is excellent.
Arrived in perfect condition. Tested. What I expected
It's been nine days. The microphone is excellent, on Linux everything works without problems, although there were doubts about the work of the microphone on this system. Order satisfied
Perfect! Nothing to say, the sound is great, easy to assemble, the delivery was fast.
Great quality, recommend. Came well packed, thank the store carefully.
Delivery 5 days to Moscow. pro quality I can write later.
Very qualitatively made microphone, directly even surprised by the quality! The store sent quickly and came quickly. I recommend the product at all 100% checked only in a hurry in a simple way and then the result is very satisfied! The goods are beyond praise!
Fast delivery, the Courier called and agreed to meet, brought not at the address of delivery, but at work, well done. On the product itself, everything is super, packed well, nothing is crumpled, the quality of the microphone is decent. I recommend to everyone
Works well, the sound is normal, a small echo through the equalizer is removed. Delivery DPD-hell is still the same.
The store sent quickly, drove to Ekaterinburg for ~ 9 days, works fine!
Delivery to the door, 9 days to Surgut. The sound for 3775₽ is chic. All that is needed for recording voice, strims, podcasts on yutub, a quality stand-pantograph, in the hiking version of the tripod is also done well. The spider works for 100% and prevents unwanted vibrations from the laptop/PC, the clamp is deliberately fastened on the table, the shelf will tear off with all the clothes. The overall impression of the microphone is excellent, I recommend to purchase. About more detailed setting of the microphone watch the video of different viewers and find what you need, personally me even out of the box sound satisfied, in discord friends hear perfectly. with filters noise reduction and compressor, no wild noise from the laptop, no clicks of the keyboard is heard, And the sound remains as clean and quality.
It came quickly, the box is not damaged, the microphone is one of the works, the other did not check, we will take care of it further.
Thank you for prompt shipment and delivery of goods, the goods came even earlier than expected. I was pleased with both packaging and the quality of the microphone and its accessories.
The microphone is good, the sound is just great! What I want to note is the convenience of the bracket, with the help of it you can safely move it to any convenient position for you. Someone like that will understand me! I advise you to buy! The store is very sociable. Ordered 29.11 received 4.12 in Volgograd. If you want a detailed review, switch to the makka_sin Channel
The goods are beautiful for my money I did not even regret that I bought The store recommend everything quickly all reliable box came without dents without scratches
Very pleased with the purchase did not regret the money spent came the parcel is not crumpled thanks to 5 posts. The microphone is well heard at long distances, that is, if you stand right in the corner of the room, he can hear you checked audacity All right well, it should be be be be
I am very impressed with this microphone. Nice and clear audio for gameplay, streaming, recording or even for singing. It is easily attached onto the desk by a clamp and seems to be durable, arm also moves easy. I like the 2.5M USB cable and though I don’t have the shock mount attached atm I recommend you use it for singing. Feels great, sounds great and looks awesome!
Everything is fine, it corresponds to the description, Ordered 11.11 for 3500 with discounts and coupons Came on November 26, by courier to the door, without damage, installed connected, everything immediately earned, made its settings with equalizer and shumodavam, now I'm not sure. Recommend!
Quality support microphone and structure are better than I was expecting, found the audio good, but apparently not treats the issue of noise internally in software it. The physical filters give an assisted in this matter. For those needing a microphone with all these implements I found very cost effective, recommend. Comes beautifully packaged and not strikethrough in customs.