We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Neat Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Товар качественный. Своих денег стоит. Удобен. Доставка до Астаны относительно быстрая.
The size is perfect, the quality of tailoring at altitude! But, for such money it was possible to sew from genuine leather, not from the skin of a young dermantin!
super pratique. arrivé très vite. se met dans une poche aisément.
The parcel reached Moscow in 11 days. Packed simple, in a postal bag. The goods themselves are externally normal, the plates are smooth. I'll see if it's long enough.
Dugé cool and good luck wallets. Shvidka delivery. Two types in Ukraine. Uncle pradavqiu
Очень удобная вещь , для основных платежных и скидочных карт , чтобы не лезть и рыться в кошелек. Качество отличное. взяла себе и маме, которая вечно карты теряет по квартире.
It came to Saratov for 13 days, thank you to the store, everything is very cool!
I arrive in 25 days in Peru to provinces excellent finishes
Total pockets are eight. In fact, protected from reading pockets-six. For the average Russian, this should be enough. In particular, I put three cards and cash (not requiring reading protection :) ). In general, the function of its work and its money is worth. Delivered to the Vladimir region earlier than a week, well done!
Has reached 3 weeks to Mo, decent View, excellent quality, I recommend
It was a month before UFA. Packed well, nothing was damaged on delivery. Sewn well, threads do not stick out. Only not all pockets have a depth limit, so the map falls completely and it will be difficult to get.
very good, the sewing is a bit weak, I hop it won't break
качаство в 10 раз превосходит цену❤❤ спасибо,заказала еще
Accurate to de description, good value looks like good quality
muito bom o acabamento, cumpre o que se propõem, bloquear o cartão ao sinal RFID, aprovadíssima....
прекрасный кармашек, тонкий и ёмкий, очень удобен поездах/походах/прогулках - и руки свободны и карманы не оттопырены
For a long time I was looking for a similar cardholder!! The quality is excellent, there are no smells, after loading with cards and money did not get much better!! I advise everyone!!!
Honestly, I did not expect this shit to cost no more than 50 rubles, I do not recommend this shit to whom I did not expect the full money, I did not expect it to write such in the middle for such a price it would be possible to insert the lock!
Excellent. I like it. Would have been such a genuine leather, would have ordered. Let's see how long this option will last on the pockets.