Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Neat Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you so much! Description matches
Not need not evaluate, third time to buy the product, excellent store and product also, recommend the seller, took 15 days to arrive in mg.
Hello! the product was delivered during. in appearance and to the touch the quality is good. in work has not yet checked. after checking in, I will add a review.
I made the order on 07/11/2021 and I received it on 03/12/2021. very fast to Nigeria. But I need to say this, the product is different from what I ordered for.
Bought for 308 rubles. For this price, a flash drive made of metal is just wonderful. Flash drive working. In its volume corresponds to 29,2 GB. Separately, I want to note that the keychain is compact, which is quite convenient for storing on keys. Small size and always at hand. Delivery less than a month. Seller Thank you! I recommend to buy, it is possible to take as a gift!
One of the flash drive is not working. When I put it in the computer isn't working and after 10s it's tooooo hot. The other is OK. They came in Macedonia for 2 weeks.
12 megabit write speed at USB 2.0 output, suddenly, who will need to
Disk on key top. 32 GB. It's fast. Working peaks without bugs. Description product precise אחלה disc strongly recommended.
What can I say. The product is executed quite qualitatively. I took 6 flash drives of different manufacturers at once. The following is seen, the easier the case (plastic, instead of "metal" shell, or less than any straps), the better the parameters of the flash drive. Photo test attached, tested in the USB 3.0 connector, draw conclusions yourself. P/s: Out of all 6 took the third place in reading and writing speed, reading is still at the level, the record was greatly overrated compared to competitors.
Everything is fine, only on the axis too freely rotates.
Fast delivery, good TTX for fit for such a price
The product is as described, the read and write speed leaves a little to be desired to be USB 3.0, but for what I need it is fine.
Nice flash drives. They took class for a gift, they should like it. The store of the radish, for 10 flash drives of 32 gigs, did not even open it. And with the packing did not bother... Shorter. The goods are good, and the seller is not very. All with the coming
Arrived well packaged and right Only took a little delivery because the mails but that's okay
Like norms) tomorrow I will check out)
Good build quality.write speed is about 10-20 mbps & it’s a great choice.
Super 1 months reseved oder
Very pretty, the shiny surface is like a mirror. I have ordered another, larger capacity.
Recommend product quality
It looks good I need to try it, it came sooner than expected as it was coming in December