We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Neat Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tested during the day, while everything works. The box did not come in full configuration, the first photo is visible. The device measures in addition to the length, even the volume, the area, the length of the opposite wall.
Very quickly brought. The packaging is whole, although it could be more careful. It is a pity that the instruction is only in English, well, not scary. Batteries are not included. Immediately began to check-everything works. Very convenient to use. I can safely recommend.
Good product. Delivered with 10 days. I’m really surprised by the shipping time.
I arrive perfect in Arequipa Peru
Ordered for 60 meters. I came to the Krasnodar region express delivery in 11 days, the courier brought on the way. everything suits. Millimeters 2-3 difference with roulette.
Arrived in just over a week! I'm very impressed with thr speed of shipping to Canada, super fast! Laser measurer that I got works perfectly. Does feel a bit lower end, but thsts also because I chose the lowest model for the 120m max distance.
In Yekaterinburg came in 7 days. I issued a courier but brought in five hundred. The quality is all good. In the kit only a mohair pouch for carrying. In the kit there is no chop card and strap on the device.
Everything is fine, only there are no batteries, Pinky 2 pcs.
Everything is super. Advise I have been using for a year now For home Super
The goods came two weeks before perm, it works. Measures exactly, checked it by Bosh laser tape measure.
Good roulette. Measurements for 5 meters are accurate, at all 60 did not try. It's possible to change the count point.
Everything is fine, everything works. Runs the declared meters. Delivery is very fast, 4 days to Mo. The store is sociable, I recommend to buy
I haven't tried it yet. Looks great all
Fast Free delivery by courier to the house. The range finder from the box when turning was lying on + 2mm. After a non-complex calibration gives out the exact values. Rich functionality: single measurement, continuous measurement, area measurement, indirect measurements according to Pythagoras theorem, addition and subtraction of volumes. Instruction in English, there are no batteries included.
3 weeks of use, all norms. Took for 1650 - 11.11.
An excellent device for home use (in brackets, what I would like to improve)-a good plastic case (it's a pity that it's not rubberized, which would add protection protection protection protection excellent display with backlight (do not interfere with it to make it recessed, to protect from scratches), useful pointers of horizontal and vertical level (It is desirable to make them more, because. Reading readings is difficult, especially in low light), good equipment. By the accuracy of the testimony it is difficult for me to judge, because. I do not have a reference device for comparison, but I think the accuracy is exactly no worse than the average roulette, but the convenience of using is never better. Delivery was very fast, so the store recommend.
The parcel came 10 days before Belgorod. I liked the quality, thank you to the store!
Thank you very much for the delivery of the range finder. The product corresponds to the description. He came just under two weeks. I will recommend the store to my friends.
Match the disclosed, in perfect working condition.
All right, it came fast, I still don't test it to verify its functionality, I will and update my review