Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Neat Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quite a quality loop! Price-quality, what the doctor prescribed!))))).
Not bad for 200r, but there are more sensitive models among cheap
All OK works in PS4 joystick
Bought on November 28, received in Lyubertsy on December 16. Came in a combined package with another little thing. The microphone is quite working. Checked the connection to the senhaiser transmitter. On my hearing gives more high than the original. But this can be aligned on the installation. The signal is too narrow. So we need to direct to the source. The microphone itself is quite large-1 cm in diameter, see photo. The cable is 2,5 meters long, rag, which is convenient when shooting in the cold, but there is a chance of twisting and creases, like all rags. When working with the radio, it is better to twist the wire to a minimum. Not phonite. Does not give his noise. As an operational alternative to senhaiser for such a price is quite suitable. The original overflows for 5 k. But I would like with a wider coverage of sound and less high frequencies. In the rest 5 points.
Very good quality of the microphone, even amazing for such a price. Took under the phone, I'll take the same for the computer. In the kit there is a small leather (hardly =)) pouch. Convenient.
Fast delivery to Lithuania using combined delivery. Not peefect, but good for the money. The clip is metal - that is nice. Sound is loud, but quality is mediacre.
Although I put 5 stars everywhere. But this is for descriptor, service, and justification of the order. Mikrafon himself and his manufacturer I estimate (figure)-0 (zero). The microphone is very quiet. You have to scream at this recording, it turns out as if you're talking quietly. The settings of the computer by sound are all at maximum and are increased as much as the system allows. So I don't understand replica-"good for my money." Any product should be quality in all respects. Not good or bad for any money amount. Not a quality product technique should not be released at all, so that then they do not fall in the end at the garbage dump plucking and poisoning the earth. I wanted to even open a dispute. But I do not want to take this heavy. The result is simple just do not buy anymore from this store and do not buy the technique of this brand!!!
Excellent microphone, the quality is excellent. Shipping fast. Works well Seller excellent
Petlichka is very good quality
Delivery to Tyumen for about a month. With 3 times guessed with a microphone. This one works with the Sony hdr-as300 camera! The Wire in the braid, hood, but at the base of the microphone hangs like Dick in the hole. For this reason, 2 past microphones died at the most inappropriate moment (wires break away from soldering). Therefore, the base was poured with super glue for fixing. Sound and sensitivity are average, but because. The microphone will stand in the helmet-will go. From a close distance of norms recording. There is background noise.
Connected to the computer Gain put on maximum Background noise appeared At average reinforcement writes quietly Thank you to the store, success in the work
Guas excellent quality and very good with holster and I also arrive fast and without delay thanks. Good quality.
To the laptop Buku connected-works, but on the PC and on the cell phone-no. I do not know how to make it work yet.
Excellent goods, came without defects, sound recording is good for petlichs, pleased with the metal clip.
Parcel delivered. The microphone checked-it works well. Quality expected with price. Seller recommend.
Works. Made well.
nice quality and also it was delivered with some 3.5 mm reduction
It's all good, but there was a long shipment.
Compatible with DJI pocket 2. I recommend.
It works perfect on my Samsung S9 +, it sounds great. Very happy with the purchase.