Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Online Neat Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent card, gait-original, speeds correspond, real capacity 119GB-what is expected, delivery to Kiev region took 16 days from the moment of purchase. With a coupon for 3 Green, coins and a 11.11 discount came out about 275 GRN., for such tailstock card-fire.
I really liked the outside of the flash card to walk made 12 days cool high-speed flash drive I advise you to work for many years a card minimum reaction social warranty 10 years has written written I Samsung Evo flash card micro SD and still it received smartest 70 MB and still has water voltage to work from water nothing burns ed-e good working memory Liked it
Ordered 13.11, 23.11 was already in St. Petersburg. Taking into account discounts and coupons, it was 1663₽. Included adapter and card reader. I order not the first time. Everything works. To the store 5 points and stars. I recommend everything.
The parcel received, for which I thank! Everything corresponds to the description, I recommend the store!
I read reviews about "not the original" and became scary. Thorough verification of authenticity has begun. The official utility from Samsung showed that the product is genuine. Other utilities showed that this capacity corresponds to the declared (128 GB-119 GB). Read/write speed could not check (USB 2.0 card reader, ordered normal). I bought for a home surveillance camera. Works on hurray, while everything is fine. If there are nuances-I will complement
Original product and very fast!
Fast shipping. Qualitatively packed order. I recommend all this store.
The order came in a month, the track was tracked, packed well, the memory card works, I recommend it to the store
All is well, flash drive, fire on board 119 gigs, delivery over quickly delivered DPD ordered 11 - 11 delivered. 19 - 11. To yanao
Got, put in a regitator-determined and works, the volume of about 120 GB in the end is real (that's normal think)
The delivery of the stretch of the trioch tizhniv, the map of the 'yati has passed the digest on the originality of the utility of of.
Delivery of goods in 27 days. The memory card corresponds to the description, it works. Product and store recommend.
reliable, understanding and responsible store. fast delivery. good packing, no damage. genuine product.
This is my third purchase this card. Fast shipping. Plan to buy more cards in the future.
The flash drive is good, I take it for several years.
Delivery is very fast, tracked only in the attachment, delivered by courier. Packed well. The memory card is excellent, the speed is high. Recommend.
картиридера нормального не нашёл, поэтому такие результаты. думаю на другом были бы 100/80. а вот то что с браком обидно. до этого брал sandisk много раз и mixza с акулой. вы давали большие скорости и небыло брака. не ожидал от самсунга такого. то что она скоростная это точно, а вот то что вам повезёт и будет без брака, то это уже вопрос.
I put it into my phone, and it works. Transferred data over from phone to the card. Worked. That's about as far as my technical ability goes. It works. If it stops working or working properly, I'll update my review.
Card working, delivery 2 weeks in the RB.
Пришло быстро ноут старенький, но скорость карты устраивает.